Diploma in Travel and Tourism Management with Amadeus GDS

Diploma in Travel and Tourism Management with Amadeus GDS

About Diploma in Travel and Tourism Management with Amadeus GDS

The Diploma in Travel and Tourism Management with Amadeus GDS is a comprehensive, industry-oriented program designed to equip students with in-depth knowledge of the global travel, airline, and tourism sectors. This course combines theoretical understanding with practical exposure, enabling students to build strong expertise in air ticketing, itinerary planning, and travel operations.

With a special focus on Amadeus Global Distribution System (GDS), students gain hands-on experience using live software widely used by airlines, travel agencies, and tour operators worldwide. The course also integrates essential professional and soft skills to prepare students for fast-track career growth in both domestic and international markets.

Course Format

  • Mode: Online & Live Sessions
  • Training Type: Lecture + Practical-Based Learning
  • Software Practice: Live GDS Training (Amadeus)
  • Access: Remote system access for unlimited practice

What You Will Learn

  • Master international and domestic air ticket booking with the lowest fare concepts
  • Understand IATA airport, city, and airline codes
  • Gain practical expertise in Amadeus GDS (Live Software)
  • Plan and design travel itineraries worldwide
  • Sell travel products such as:
    • International flights
    • Rail bookings (e.g., Eurail)
    • Hotel accommodations
    • Car rentals
    • Cruises and tour packages
  • Deliver excellent customer service and build long-term client relationships
  • Develop strong communication and professional skills
  • Prepare for job interviews with mock sessions and real-world scenarios

Key Topics – Travel, Tourism & Air Ticketing

  • Travel geography and global destination knowledge
  • International flight connections and routing (Live Practice)
  • Itinerary planning for domestic and international travel
  • Travel terminologies (practical-based learning)
  • Airport operations and international handling procedures
  • VISA processing:
    • Documentation
    • File preparation
    • Appointment scheduling
  • Airline rules and regulations
  • Fare types and structures
  • Techniques to find the lowest airfare
  • International hotel booking (email and telephonic handling)

Amadeus GDS Training (Core Module)

This is the most important module for international job opportunities in countries like Dubai, Singapore, and other global hubs.

  • Introduction to Global Distribution System (GDS)
  • Agent assembly areas
  • Encoding and decoding airline, airport, and city codes
  • Flight availability checks and connections
  • Creating Passenger Name Record (PNR):
    • Adult, Child & Infant bookings
  • PNR components:
    • SSR, OSI, MEDA, MAAS, WCHR
    • DOCS & DOCO (for USA & Canada travel)
  • Fare quotation and pricing:
    • Lowest fare
    • Multi-airline fares
    • Date-specific fare search
  • Creating TST (Transitional Stored Ticket)
  • Manual TST creation
  • E-ticket issuance
  • Reissue and revalidation of tickets
  • Refund processing (full & partial)
  • MPD (Miscellaneous Charges Order)
  • Queue management
  • Live system practice with real-time scenarios

Holiday & Package Management

  • Designing domestic and international tour packages
  • FIT (Free Independent Traveler) package planning
  • Costing and budgeting of travel packages
  • Understanding package components
  • Vendor management (hotels, transport, cruises)
  • Live booking sessions for:
    • Hotels
    • Cars
    • Cruises

Key Topics – Skill Development Training

  • English speaking (Basic to Advanced – Free Module)
  • Listening and communication skills
  • Presentation and public speaking skills
  • Meeting and corporate etiquette
  • Customer service and sales etiquette
  • Sales techniques (Cross-selling & Upselling)
  • Business communication
  • Professional email writing
  • Basic computer and typing skills
  • Advanced Microsoft Office:
    • Word
    • Excel
    • PowerPoint
  • Personality development and motivational training

Who Should Attend

  • 10+2 (Higher Secondary) students
  • Undergraduate and graduate students
  • Travel agents and consultants
  • Airline reservation staff
  • Tour operators
  • Call center and customer service professionals

Career Opportunities

After completing this diploma, students can work in:

  • Airlines
  • Travel agencies
  • Tour operating companies
  • Online travel portals
  • Airport ground handling companies
  • Cruise and hospitality sector
  • International travel companies

Job Roles Include:

  • Travel Consultant
  • Ticketing Executive
  • Reservation Agent
  • Tour Planner
  • GDS Executive
  • Customer Service Executive

Certification

Upon successful completion of the final examination, students will be awarded a:

Diploma in Travel and Tourism Management with Amadeus GDS

Additional Benefits

  • Live system training with unlimited practice access
  • Industry-relevant curriculum
  • Interview preparation and mock sessions
  • Job-oriented training for international placement
  • Strong focus on practical exposure